Shipping Policy
Processing Time All of our products are made to order. Orders are typically processed and shipped within 2–7 business days after purchase.
Shipping Times Once your order has shipped, estimated delivery times are:
- United States: 3–7 business days
- Europe: 5–10 business days
- United Kingdom: 5–10 business days
- Rest of World: 7–14 business days
Please note: Shipping times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and the items in your order.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
International Orders International customers are responsible for any customs duties, taxes, or import fees that may be charged upon delivery. These fees are determined by your local customs authority and are outside of our control.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at info@townandbeks.com and we will work with our fulfillment partners to resolve the issue.